Realz Casino Cookies Policy

At Realz Casino, we believe transparency is the foundation of trust. This Cookies Policy explains how we use cookies and similar tracking technologies on our website at realz.com. By continuing to browse and use our platform, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully so you understand exactly what data we collect, why we collect it, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at Realz Casino, we use these files to help our platform function correctly, remember your preferences, and deliver a better, more personalised experience. Cookies cannot run programs or deliver viruses to your device. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

In addition to traditional cookies, we may also use similar technologies such as web beacons, pixel tags, local storage, and session tokens. All of these technologies function in comparable ways, and when we refer to "cookies" throughout this policy, we mean all such technologies collectively.

Why We Use Cookies

Our Realz Casino platform relies on cookies for several important reasons. Without certain essential cookies, our website simply would not work as intended. Beyond technical necessity, we also use cookies to understand how players interact with our services, to improve the overall experience, and to ensure that relevant content and offers — including our welcome bonus, realz casino bonus code promotions, and loyalty rewards — are shown to the right users at the right time.

• To keep you securely logged in during your session (realz casino login functionality)
• To remember your language and currency preferences across visits
• To track your activity for analytical and performance improvement purposes
• To detect fraud and ensure realz casino sicher standards are maintained
• To deliver personalised bonus offers, including realz casino no deposit bonus notifications
• To support our marketing campaigns and affiliate tracking
• To facilitate responsible gaming features and usage monitoring

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to operate. At Realz Casino, we cannot disable these cookies as our core services — including account registration, realz casino registrierung, deposits, withdrawals, and live game access — depend on them. They do not store any personally identifiable information beyond what is strictly required for session management and security.

• Session authentication tokens
• Security and anti-fraud identifiers
• Load balancing and server routing cookies
• Cookies required for our realz casino mobile experience to function

Functional Cookies

We use functional cookies to remember choices you make and to provide enhanced, personalised features. Our Realz Casino platform stores your preferred language (from our 12 supported localisations including English, German, Portuguese, Spanish, and Arabic), your selected currency, and display preferences so that each time you return, you enjoy a seamless experience. These cookies may be set by us or by third-party providers whose services we have integrated into our pages.

Analytics and Performance Cookies

To continuously improve our realz online casino, we collect aggregated data about how visitors use our site. These analytics cookies help us understand which pages are visited most often, how long players spend on different sections — from realz casino slots to our live dealer tables — and where technical issues may arise. The information gathered is anonymous and statistical in nature.

• Google Analytics (page views, session duration, user flow)
• Internal performance monitoring tools
• Error and crash reporting systems
• Feature usage tracking for ongoing product development

Marketing and Targeting Cookies

Here at Realz Casino, we and our trusted advertising partners may place marketing cookies to show you relevant advertisements and promotions both on our site and on third-party platforms. These cookies track your browsing habits across websites in order to build a profile of your interests. For example, if you have shown interest in realz casino bonus offers or specific game categories, you may see related content when browsing partner sites.

We work with affiliate networks and advertising platforms to measure the effectiveness of our campaigns. These third-party cookies are governed by the privacy policies of the respective providers, and we encourage you to review those policies independently.

Third-Party Cookies

Our Realz Casino website integrates services from a number of third-party providers, including game studios such as NetEnt, Pragmatic Play, Play'n GO, Evolution Gaming, and 70+ additional partners, as well as payment processors, live chat tools, and support systems. These third parties may set their own cookies on your device. We do not control the use of such cookies and are not responsible for the data practices of these external providers.

• Game provider cookies (embedded game environments)
• Live chat provider cookies (our 24/7 customer support system)
• Payment gateway cookies (for Visa, Mastercard, Skrill, crypto processors, and others)
• Social media and sharing widget cookies

Cookie Retention Periods

At Realz Casino, different cookies remain on your device for different lengths of time depending on their purpose. Session cookies are temporary and are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period — typically ranging from 30 days to 24 months — unless you delete them manually or they are removed by your browser settings. We review cookie retention periods periodically to ensure they remain appropriate and proportionate.

Managing Your Cookie Preferences

You have the right to manage and control which cookies our Realz Casino website places on your device. Most modern web browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for specific websites. Please note that if you disable certain categories of cookies, some parts of our platform — including realz casino live dealer games, account features, and bonus activation — may not function correctly.

You can manage your cookie settings through the following methods:

• Browser settings: Access your browser's privacy or settings menu to manage cookie preferences (available in Chrome, Firefox, Safari, Edge, and others)
• Our cookie consent tool: When you first visit realz.com, we present a consent banner allowing you to accept or decline non-essential cookies
• Third-party opt-out tools: Platforms such as Google Analytics offer browser add-ons to opt out of tracking
• Device settings: Mobile devices (iOS, Android) provide system-level controls for app and browser tracking preferences

Legal Basis for Cookie Use

Our Realz Casino operations are conducted by Dreamline Ventures S.R.L., registered in Costa Rica (registration no. 3-102-933985), and we hold a valid licence issued by the Tobique Gaming Commission (licence no. 0000071, New Brunswick, Canada). Our use of cookies is based on the following legal grounds: your explicit consent for non-essential cookies, our legitimate interests in maintaining a secure and functional platform, and our contractual obligations to registered players. We are committed to ensuring that our cookie practices comply with applicable data protection standards.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will notify you through a prominent notice on our website or via email. We recommend checking this page periodically to stay informed. Continued use of our realz casino online platform after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about how we use cookies, or if you wish to exercise your rights regarding the data collected through cookies on our platform, please do not hesitate to contact our support team. At Realz Casino, our 24/7 customer support team is always available to assist you.

• Email: support@realz.com
• Live Chat: Available 24/7 directly on realz.com
• Help Centre: Visit our FAQ section for common queries

We are committed to protecting your privacy and ensuring that your experience on our platform remains transparent, secure, and enjoyable. Thank you for trusting Realz Casino with your data.